Submit a request

Please enter a brief subject line E.g. 'Audio glitching'

Please enter any alternative Email addresses you may have used for Focusrite Group services, separated by a comma

Please select which right you would like to exercise.

We will only use anonymised data – you will not be contacted

Please let us know why you have concerns about the use of your data

Please let us know the information that you would like amended.

We will no longer contact you via email, phone or through surveys.

Your valuable insight into our products and services will be deleted and we will no longer be able to use it.

We will remove your details and disassociate you with your hardware and software purchases. You will no longer receive recall, firmware updates, information on getting the best out of your products. You will also lose access to your software entitlements.

We cannot always delete this data as we have financial and legal obligations to keep, but where possible we will remove your details.

We will remove your details from the system that holds your details as a result of you entering a competition. If the competition has not been drawn, you will be opting out of that competition.

We remove all of your ticket history and your contact details from our support systems, so if you contact us again on a related issue we have to start again.

If you have signed up for one of our beta programmes you will no longer receive updates about our new products and will not be invited to participate in new initiatives.

We will remove you from our CRM system, which means that we cannot send you targeting emails offering you content to get the most out of your purchase, or information about our new products.

To make sure we can help you efficiently, please describe the issue you are experiencing in as much detail as possible. You can attach any screenshots that you feel may help us in diagnosing the problem at the end of this form.

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